Monday, July 12, 2010

Best Buy

I recently bought a new Macbook Pro at Best Buy. I was checked out by the clerk and proceeded to walk outside. The door man stopped me to make sure i paid for the laptop and then i proceeded to walk out of the store and go home. My mom and brother Michael were with me so i sat in the back seat. I immediately covered the notebook up with a jacket so that no one could see in sitting in the car. Little did i know some one was watching us. 2 criminals were camping out in the Best Buy parking lot waiting for some one to walk out with something of value. We stopped at Publix to run inside and buy some hoagies for lunch. We were inside a total of 15 minutes and when we returned to the car the laptop was gone and the lock on the car had been destroyed. 2 people followed us from the Best Buy parking lot and robbed us. I immediately filed a police report and spoke with T.J. the manager of best buy about the problem. He simply told me "Its not our problem." He said this happens all the time and the store is not responsible for what happens outside its doors. He said "We don't have any security cameras out there because its not our responsibility and we lease the parking lot." He said "We have had some of our customers followed home and robbed at gunpoint by these guys." So naturally i asked him what measures have you taken to prevent these robberies out side of your store? He said we have the police patrol around the lot on the weekends. (I was shopping on a Wednesday) Best Buy continues to do nothing about it including inform their customers about the robberies. I have spoken to the HR supervisor and the CR supervisor at best buy corporate and one said "We don't want to tell our customers about the danger that is lurking in our parking lot cause it might frighten them." "Its not our responsibility to protect our customers once they step out side of our store." All they had to do was inform me (the customer) about the potential threat and i could have prevented it. So i am now on a mission. And that is to inform the metro atlanta population about the threat that is lurking inside of Best Buys parking lots. I have an interview with AJC, Alpharetta Revue and the Emory Wheel News papers so i can inform the public of Best Buys lack of care for their customers. If you would like to find out more about my story, you have but to ask. "This kind of robbery happens atleast 500 times a year out side of best buy stores in the metro atlanta area." (Unnamed Security Consultant) And Best Buy continues to do nothing about it.

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